I have a 2016 570 Sportsman I bought new in Sept 2016. I began having issues with stalling and overheating and high RPM's. I took it in Aug. 25 to have it looked at. The Dealer said it would be at least a week before they could look at it. After a week and a half they called and said it needed a new wiring harness. He said it has happened to a few 570's that this has happened to due to the wires rubbing on a piece of metal and shorting out. I bought the extended warranty so it was covered.
A week later I called for an update. He said he was waiting for Polaris to et the part. Fast forward to Sept 25 and I still don't have the bike. Im going on a 4 day ATV ride oct 2 and I need the bike. I call dealer again and with no concern in his voice the service manager says, "We've had our bike over 4 weeks, let me make some calls". I explain to him about the trip and I NEED this bike this week. He calls back and says the part is in and he will have it ready before the weekend. Today, exactly 5 weeks later, I finally get the bike back, with one brake light not working. Is it common for it to take 5 weeks to get something like this fixed? The service manager blamed Polaris for not getting the right part.
A week later I called for an update. He said he was waiting for Polaris to et the part. Fast forward to Sept 25 and I still don't have the bike. Im going on a 4 day ATV ride oct 2 and I need the bike. I call dealer again and with no concern in his voice the service manager says, "We've had our bike over 4 weeks, let me make some calls". I explain to him about the trip and I NEED this bike this week. He calls back and says the part is in and he will have it ready before the weekend. Today, exactly 5 weeks later, I finally get the bike back, with one brake light not working. Is it common for it to take 5 weeks to get something like this fixed? The service manager blamed Polaris for not getting the right part.




